If you are having difficulty finding a certain product or solution to your needs, please review our website and give us a call at 1-888-761-95451. You can also email us at info@orcahealthcare.com and we will gladly assist you in finding the perfect solution for your bathing needs.
Frequent Asked Questions
How do I keep water from coming out of my Access unit? Water retention is multi part. Best Bath offers a weighted shower curtain as an option for all units as well as collapsible thresholds that can be installed after the unit has been installed. The collapsible thresholds allow the unit to still be accessible for a wheelchair, yet spring back into shape to prevent water from coming out of the unit. Working together, these options eliminate the need for a floor drain outside of the shower stall.
May I cut a portion of my Best Bath unit for an existing window? Yes you may, because of the structural integrity of the composite materials in your new Best Bath product, cutting portions of the bathing unit out for windows will not compromise the integrity of the unit.
Do I have to have access to the backside of my remodel unit in order to install it? No you do not. Best Bath designed the remodel line multi-piece units with a front-installation SnapJoint assembly system for ease of installation.
Our bathroom is small and odd-shaped. Can you help us? Best Bath has over 400 models to choose from and accenting colors that are limited only by your imagination. Please talk with your Best Bath representative to go over your specific requirements.
Will a composite shower stand up to the wear and tear of a growing family? You bet it will. Best Bath uses only quality materials for the shower and bathing units and will provide better service longer than many other options in the marketplace. What’s best about Best Bath products is they are easily maintained, polished, and touched up. These features are ideal for a growing family.
Can safety bars be installed on my unit after it has been installed? Yes, all Best Bath products are constructed with plywood in the walls as part of the construction. Plywood is used as a core material in the laminate and will provide proper structural strength to attach safety bars.
May I install a seat on my unit once it has been installed? Yes, there is backing in the walls necessary for installing seats in your new shower. Because you purchased a Best Bath unit, you can install seats now or any time in the future.
Do I have to recess my Access unit into the floor? What can I do if I’ve already installed it on top of the floor? A. For a private home, the unit may be installed on top of the floor. If the unit must be wheelchair accessible, the bathroom floor can be built up to the shower as a ramp. For commercial projects ADA guidelines are very clear on what is acceptable to be compliant. Best Bath’s Access models are available as non-recessing, non-mud set units. If the unit must pass a code approval inspection, local and state codes must be verified to be sure this installation is acceptable, if it is not recessed.